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( Continued from remark 191) Moreover, we had to take An additional day of our trip to return on the airport 3 days later on to obtain the car we had reserved. When we arrived for our return flight to Charlotte on twelve/five/2015, we boarded flight 875, and among our suitcases evidently by no means produced it on to the airplane and was left in Aruba. Once we boarded our connecting flight to Boston, I was checked in and released to enter the jetway. Whilst I used to be heading on to the jetway, I was explained to I needed to return and wait from the wall while some passed me by. I used to be informed I needed to “consolidate” my belongings. I had a wallet purse close to my neck versus my physique that steps 3 inches by five inches. I had been instructed I needed to get it off my person and location it inside a canvass bag I had. Do you think you're really serious???? On board flight 1783, we were being approached by on the list of rudest stewardesses I have at any time encountered in my everyday living named Sheila. This aircraft was distinct from the opposite planes we were on, and our “extra room” seating apparently wouldn't permit us to put our individual merchandise underneath the seat before us.
I have tried, with out achievements to succeed in your shopper service department. I misinterpret the flight time for your flight 3530 and want to alter it. I tried calling in 5 minutes of booking this flight but have experienced no response. I haven't despatched this message prior to
Bravo to American Airways for giving the surprise increase for your staff members. Rather than cowering to the disgruntled passenger on todays La Guardia flight. Simply because some attendents were cheerful and wished him a really Merry Christmas. Seriously ?? It’s about time we took back again our best wishes and grumpy people today just stay from the planes and keep their opinions to on their own.
I are in NYC and work in The style enterprise creating 30k a year, so buying a $360 flight was a tremendous offer for me. I lately used for and obtained the AAdvantage charge card due to the fact as a consequence of enterprise I will now be bicoastal and touring NYC-LA pretty frequently, which was The key reason why for my previous vacation. I happen to be traveling AA for many years Which explains why I chose them as my airline of choice for my approaching bicoastal profession. On my very last flight #738 on March twenty five 2013 they dropped my luggage and it's been about per week now. Because of the nature of my flight I had several valuables in that bag. I'm in Style and are already accumulating unusual and pricey pieces all over my lifetime, a lot of which I introduced with me and have gathered on travels that I've flown with your company.
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I happen to be looking to receive a response from a person in client service, Marjorie Nir, I had been awarded two X $two hundred voucher however the “Click this link ” button only usually takes me back towards the AA Web-site.
Nevertheless endeavoring to come across someone to help me with my difficulty. Have despatched a information on the AA site which has a response that produced no feeling. Have named and been explained to to mail the information. I attempted to reaction towards the message that built no perception And that i obtained an e-mail back again stating the e-mail handle I responded to is not is use.
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we were billed $861 to alter the flight itinerary. The travel agency blames the AA for that large fee and AA washed their palms.
I also wish to touch upon the superb service AA features on the handicapped. I am 84 years aged and now will need wheelchair help for getting all around in the airports. I was astonished and delighted at the assistance I received, in addition to at the attitudes from the folks who assisted me Along with the wheelchair help, and in addition the motorists in the handicap carts in Charlotte airport. They ended up all so helpful and really friendly as well.
You will find a Center aged African American lady with a brief hair Reduce and glasses at your Philadelphia Airport spot who refused to present me her whole name After i requested it as a result of her despicable Frame of mind. She ultimately instructed me her identify was “D” and hid her identify badge as she mentioned this. “D” would not ought to have a work in purchaser service and especially not in your firstclass sign in region where by I encountered her. As I rushed earlier the long TSA line to the self service ticketing counter with only 40 minutes until my flight departed I was satisfied to determine there was a no cost kiosk. I began to retrieve my reservation and halfway through this process “D” walked nearly me and said “This is often for top notch travellers only” I looked up with the display bewildered check these guys out due to the fact there wasn’t any signal or indicator which the kiosks have been top notch kiosks and In addition I questioned how “D” realized I used to be or wasn't first-class and why she would make this kind of an assumption. I replied “Justification me?” “D” condescendingly mentioned “These kiosks are for top notch travellers only”.
On our past vacation the leg of the trip from lax to Dallas was the worst I’ve ever had .The seating was so tight I couldn't go through a journal as a result of tightness on the seating I feel the aircraft was an A 320 ,you should Make contact with me you can find a couple things regarding the service generally,thanks, Brian Galbally